SRS – Systems Review Service
Organisations are, continually evolving, and their systems need to evolve with them. Systems should be supportive of the organisation, facilitating its day to day operations and strategic aims with a smooth flow of data for both transactions processing and reporting.
The reality of systems can be different with processing inefficiencies, data integrity issues and lack of effective training and support threatening their ability to support the organisation.
The reasons for this vary.
The initial implementation of a system can be pressured and some of the objectives can be forgotten or become casualties of expediency as the focus shifts to getting the system live. With more established systems there can be periods of uncontrolled development, or periods where system change lags organisational change. Budgetary pressures and lack of senior management support can lead to periods of neglect.
When it becomes apparent that the system is not supporting the organisation effectively, or achieving its initial goals it is time to take stock and assess the issues and get the system back on track.
Integra can conduct an extensive, independent and objective review of your ABW system, undertaken by professionals with many years experience of ABW. The review is designed to maximise your systems investment and ensure that your system is optimised to support your organisation now and into the future.
Our System Review Service is tailored to your needs and your organisation.
RACS – Remote Access Consultancy Service
Do you ever find yourself in one of the following situations:
- A query arises that your in-house Agresso support team doesn’t need the answer to
- You need some advice, and can’t wait for a consultant to visit
- You’ve raised a question on a user forum and received no response?
- Perhaps you need to make a small change to one of your Excelerator or ARC reports, and don’t have the skills to do so
- Your query doesn’t justify a full day of consultancy, but perhaps a phone call may sort matters out?
Integra’s Remote Access Consultancy Service provides skilled resource to answer your ad hoc queries in a cost
effective and time efficient manner.
For more information on these services – call Tracey on 07971 986 804
SASS – Systems Administration Support Service
Not all organisations maintain the specialist skills necessary to administer their Agresso Business World (ABW) installation. Integra has introduced services to address these areas.
Integra’s Systems Administration Support Service provides skilled resources that will undertake the administrative tasks necessary on your behalf and at a time and a cost to meet your needs.